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Equinox™ integrates your custom Portals with the Virtual Back-Office™ enabling your customer, agent, embedded channel, affiliate partner, administrator, claims adjuster or anyone you give authority, to view designated aspects of the account and policy, from claim status to policy payment, 24/7.
Home / Solutions / Products

Products

Equinox™ integrates your custom Portals with the Virtual Back-Office™ enabling your customer, agent, embedded channel, affiliate partner, administrator, claims adjuster or anyone you give authority, to view designated aspects of the account and policy, from claim status to policy payment, 24/7.

You Are Back

In Control!

Not consultants, not brokers, not an IT team with higher priorities… You control and quickly adapt your consumer and support facing software… changes in your marketing / compliance approach can be near immediately reflected in edits to your enterprise system, enabling the company to quickly adapt its marketing and generate ROI on the investment in the new software platform

Breaking

The Silos

Solstice’s insurance technology solution, Equinox™, is an innovation in Insurtech, enabling digital insurance transformation for the entire insurance lifecycle management. This holistic platform has a flexible architecture that breaks the traditional silos, providing a single SaaS insurance solution for P&C and Flood Insurance products. The highly automated and configurable insurance processes of Equinox™ support Product, Pricing, Underwriting, Distribution, Portals, Policy Administration, Reporting, Claims, Accounting, and Customer Relationship Management. Deploy our full arsenal or choose the parts you need most to fill the gaps in your current system.

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Policy Administration

Your data warehouse on Equinox™ stores all policy records, from acquisition to claims and renewals. Recording omnichannel customer and policy interactions in one record establishes seamless service and improves customer satisfaction, which impacts retention rates. Run reports, including multiple bordereaus, delivering simplicity to carriers MGAs.

Pricing & Underwriting

Deploy a new product or rate change, in the time it takes to upload your rate tables and eligibility rules...it’s the simplest GTM strategy available and you’re in charge of the timeline.

Claims

From FNOL to payment, streamline the claim process with our seamless, omnichannel digital workflow, combining the best of technology with human interaction and hyper-personalization.

Accounting

Direct or agency bill, split bill options, segmented billing by carrier and program, multiple portals for online payment processing for ACH, debit and credit transactions. Give your clients the ability to offer multiple payment plans such as 1-pay, 2-pay, 4-pay and monthly.

Consumer Portal

The consumer portal is available through a web app supported by both IOS and Android, giving insureds the ability to view their policy information, print, e-sign and forward policy documents, see payment records, make payments, request policy changes, request cancellation, conduct their own self home inspections, and even report and track claims. You control which portal functions and features are available to the insured.

Direct to Consumer

Unlock a world of insurance at your customers’ fingertips with our Direct-to-Consumer portal (D2C). The intuitive Equinox™ platform allows policyholders to easily obtain quotes, apply for policies, and find an agent, all in one place. Here they will experience a streamlined process tailored to their needs, empowering them to make informed insurance decisions with confidence.

Enhanced Product Development

Equinox™ quickly enables you to build multiple products for multiple carriers. The forms hub gives carriers and MGAs the power to accelerate speed to market with easy-to-use tools that turn business and product users into IT pros. Innovate and scale fast.

Distribution

Beyond quote, bind, issuance and payment, fuel your D2C and B2B experiences with simple and open API integrations for instant embedded channel and affiliate partners. Custom portals available for all distribution channels.

Document Management

Document Management is easy and integral to Equinox™. From uploading and storing completed documents, to adding new or modifying existing forms and templates, it's all there. By default, generated documents are stored in PDF format and document templates are maintainable by the customer using native Adobe fillable form templates, making them easy to create, edit and manage.

Integrations and

API

Equinox™ includes a public API, can be integrated with virtually any 3rd party technical solution, and comes with many APIs “out-of-the-box”, including FEMA's PIVOT system, HazardHub, MassiveCert, LexisNexis, Verisk, IVANS, Cape Analytics, and many more.

Reliability. Agility.

Unleash the Power of
Innovation

Technology that gets you back to the basics while moving you forward to the future.
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Platform

Benefits

The Equinox™ Virtual Back-Office™ (VBO) enables you to effectively manage work and performance from virtually anywhere.

Distribution, Administrative, Claims Portals

Equinox™ integrates your custom Portals with the Virtual Back-Office™ enabling your customer, agent, embedded channel, affiliate partner, administrator, claims adjuster or anyone you give authority, to view designated aspects of the account and policy, from claim status to policy payment, 24/7. This also facilitates e-delivery for communications such as, policy forms, declaration pages, invoices, company notifications, claim documents, and more. With opt in/opt out consumer tracking, the system gives the insured the ability to set their own preferences.

Secure & Reliable

The Equinox Virtual Back-Office™ (VBO) is a comprehensive and proprietary security, content and system configuration management tool, integrated directly with our own interactive workflow management. The VBO is at the heart of how Solstice partners interface with the ecosystem and manages all aspects of their back-office operations.
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