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The Hidden Costs of “New Legacy” Insurance Systems

Home / The Hidden Costs of “New Legacy” Insurance Systems

The Hidden Costs of “New Legacy” Insurance Systems

For decades, big-name core systems have powered the insurance industry. But as markets shift and technology accelerates, carriers are finding that these platforms, once considered cutting-edge, are now “new legacy” systems that carry heavy cost and complexity burdens.

The True Price of Implementation

While vendors often promote flexibility and modernization, full-suite deployments can cost millions and take 18–24 months or longer. A Florida insurer, for example, reported spending over $115 million on system support and upgrades for a major implementation. (Citizens Property Insurance, 2023)

Custom integrations, data migration, and maintenance push costs even higher. Some carriers spend seven figures just to update a single workflow or rating change. The result? Projects that are expensive to build, slow to launch, and hard to adapt.

The Broader Challenges

Beyond cost, large “new legacy” systems create new pain points:

  • Slow to change — rigid architecture delays product innovation.
  • High total cost of ownership — consulting, upgrades, and downtime add up.
  • Technical debt — complex code and customizations limit flexibility.
  • Talent shortages — fewer engineers specialize in aging frameworks.

In a fast-moving market, the burden of complexity becomes a competitive risk.

When Equinox™ Makes More Sense

For carriers that need to launch products quickly or modernize without disruption, Equinox offers a practical alternative.

  • Speed to market: Configure new products and rates in weeks, not years.
  • Unified platform: Run homeowners, flood, and property lines together.
  • Lower cost, less risk: Avoid heavy implementation projects and high ongoing fees.
  • Adaptable technology: Built for multiple models, not legacy constraints.

Equinox™ delivers the power of modern insurance technology — without the weight of legacy architecture.

The Bottom Line

Big-name tech companies have helped carriers modernize, but at a steep cost. For insurers focused on agility, affordability, and time-to-value, Equinox™ is a smarter path forward — one that lets carriers modernize without disruption and compete in real time.

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